We walk your shop for two days and hand you a sheet of what it leaks, in dollars.

Then we fix one thing, inside the tools you already pay for. For trades and local businesses in Gainesville, in English or Spanish.

Walk sheet Plumbing, 4 trucks, Alachua County
Sample
  1. After-hours calls to voicemail14 a month. 3 called back. 11 went to the next name on Google. $3,700 / mo
  2. Quotes sent 48+ hours after the visit9 of 22. Five of those went cold. $2,100 / mo
  3. Same job typed in three placesPaper ticket, calendar, QuickBooks. About 40 minutes a day. $1,300 / mo
  4. Reviews asked for0 of 61 finished jobs. Google profile stuck at 12 reviews. not priced
Leaking, before any fix $7,100 / mo

Illustrative numbers. Your sheet is built from your call log, your invoices, and your calendar.

What a walk usually finds

  • Calls that ring out

    After five, on Saturdays, and whenever the one person who answers is under a sink. An emergency call that goes to voicemail is a job that goes to someone else.

  • Quotes that leave late

    The visit was Tuesday. The number went out Friday. By then the customer had two other numbers.

  • The same job, typed three times

    Once on the paper ticket, once in the calendar, once in QuickBooks. Nobody's job, so it's the owner's job, at night.

  • Reviews nobody asked for

    Sixty happy customers a month and a Google profile that has said twelve reviews since 2023.

  • Dispatch that lives in one head

    Who is where, what truck has the part, who's next. When that person is out, the day stops.

  • Follow-ups that never happen

    The maintenance that's due, the estimate that was never answered, the customer from last spring. All real money, none of it on anyone's list.

Photo to come: the back of a work van, 6:40 a.m., before the first call.

How it works

  1. The walk

    Two days at your shop. We watch the phone, the whiteboard, the truck, the invoice pile. You get the sheet: every leak with a number next to it, biggest first.

    $500, flat
  2. One fix

    The biggest number on the sheet gets fixed first, inside what you already use: your phone line, Excel, QuickBooks, Jobber, a group chat. The fix is quoted against that number, so you see what it costs next to what the leak costs you.

    Priced from the sheet
  3. Keep it running

    A monthly check. Is the fix still working, what broke, what's the next number on the sheet. Cancel any month.

    Monthly, sized to the shop

If you'd rather have the whole shop done at once, that's a full build, scoped and quoted from the sheet. Most owners start with one fix and see if it holds.

Rules we keep

  • Nothing here replaces your people. It replaces retyping, waiting, and forgetting. Your techs still do the work; they just stop doing the paperwork twice.

  • We build inside what you already pay for. If the fix needs a new subscription, you'll hear the monthly cost before we start, and why the free option lost.

  • No cameras. No recorded calls. Florida law needs everyone's consent for that, and it's a bad way to treat a crew anyway. We work from your call log, your invoices, and your calendar.

  • You own everything. Logins, documents, automations. If we stop working together, it keeps running without us.

  • No cold calls, no cold email. If you're reading this, someone handed it to you, or you found it. That's the only way we take work.

Who it's for

  • Plumbing
  • Electrical
  • AC and heating
  • Mold and water damage
  • Pest control
  • Roofing
  • Cleaning
  • Pool service
  • Pressure washing
  • Auto repair

Emergency trades first, because a missed call there costs the most and the math is the cleanest. One recovered after-hours job usually pays for the month.

Also food trucks, restaurants, and clubs: a monthly report from your point-of-sale export, in Spanish or English, on what sold, when, and which nights are dead. Plus the two or three automations that actually matter for you, like the location post and the review ask.

Florida shapes the work. Hurricane season, humidity, pools, and rentals all show up on the sheet.

Who's behind it

Photo to come: Franco at a shop, walk sheet in hand.

Lumora Ops is run by Franco Soto out of Gainesville. He grew up in Peru, so Spanish is a first language, not a translation.

He got here by building automation for his own work first: systems that run a job while he's asleep. Lumora Ops is that same habit pointed at other people's shops, with the difference that it starts by watching how the shop actually runs, not by selling software.

One person, on purpose. You get the person who walked your shop, every time.

Book a walk

Send a note with your trade and your town. You'll get a reply in English or Spanish, and a date for the walk if it's a fit.

Email Lumora Ops
cottofranco@gmail.com Gainesville and Alachua County. Farther in Florida by arrangement.