Operations and automation for plumbing shops in Gainesville and Alachua County.
The part on the supply-house ticket that never reached the invoice.
Quotes that sit until Friday, and Saturday's emergency swap with its permit due Monday. We walk your shop, put a dollar figure on the ones that cost you every month, then fix them, starting with the tools you already use.
A Gainesville company. Free first call, in English or Spanish. We usually call back the same business day.
The walk starts at $500. Bigger businesses get a quote on the free call. Start a fix of $1,500 or more within 30 days and the walk fee comes off its price.
Walk sheetPlumbing, 2 trucks, Alachua CountyTime back for the example shop: about 15 hours a month
Yours is built from your own records.
lumorafl.com(352) 226-0681Page 1 of 1
Most fixes land in what you already use: Excel, QuickBooks, your job app or a tool we build.
On the walk, we find which of these your shop has. See the full list for plumbing
For shops the owner runs, with one person in the office or none.
What you keep Keep Jobber, Housecall Pro or whatever runs your dispatch. We work on everything around it.
Moorhen Property Management
Maintenance work order
Read into your job list
| A | B | C | D | |
| 1 | Job | Customer | Address | Entered |
|---|---|---|---|---|
| 978 | 4525 | Moorhen Property Management | 210 Oak St, Unit 4 | Read from the PDF |
You can stop after any of them.
A free call, by phone. You tell us where the week goes. We tell you plainly whether a walk would pay for itself.
A visit to your business, and a look at your records.
The walk starts at $500. Bigger businesses get a quote on the free call. Start a fix of $1,500 or more within 30 days and the walk fee comes off its price.
Not worth it to you? Text or email us within 7 days of the call where you go over your sheet, and you get the walk fee back.
Every problem in dollars, usually within a week of getting your records. You keep it either way.
One fix, priced before work starts, and a monthly check you can cancel any month.
Job 4470, a water heater swap. The supply-house ticket shows a 2-gallon expansion tank, $165.00 installed in your price book. The invoice has no tank line. It went in unbilled, went back to the counter, or is still on Dave's truck. You say which before any line is added.
The fix: every invoice checked against its job's tickets before it goes out, and anything missing sent to you to approve. This is one of the things a walk looks for.
Check your own tickets first: the weekly ticket check in Jobber, Housecall Pro or QuickBooks.
OAK STREET SUPPLY CO.500 Oak St, Gainesville FL
SOLD TO 20614DUNLIN PLUMBING
TICKET 8710609/22/26 7:12 AM
CUST PO 4470-DBWILL CALL: DAVE B.
| QTY | DESCRIPTION | EXT |
|---|---|---|
| 1 | WTR HTR 40G ELEC | 612.00 |
| 1 | EXP TANK 2 GAL | 38.90 |
MERCHANDISE650.90
SALES TAX 7.5%48.82
TOTAL699.72
Emailed ticket 87106 has an expansion tank that is not on this invoice. Waiting for your OK.
Lic. CFC0000142 · (352) 555-0131
Bill toCarlos Martinez, 127 Main St
Water heater swap, 40 gal · Permit BP26-900287
Total$1,450.00
Due on receipt
A 2-truck shop. Each stop shows the same screen before and after the fix, and the walk ends on the sheet's total.
Quotes sent 48+ hours after the visit
| DATE | NO. | CUSTOMER | AMOUNT | STATUS | ACTION |
|---|---|---|---|---|---|
| 10/5/26 | 1181 | Brown, Linda | $4,105.60 | Accepted | Edit | Convert to invoice |
| 10/6/26 | 1182 | Garcia, Maria | $1,912.40 | PendingNot sentSent 10/6/26 | Edit | SendMark accepted |
| 10/7/26 | 1183 | Wilson, David | $6,248.70 | PendingSent 10/7/26 | Edit | Mark accepted |
3 estimates, 1 not sentAll sent. Reminder Thu 9:00 AM if no answer1-3 of 3
Visit Tuesday. Quote Friday. By then the customer had two other quotes.Visit Tuesday. Quote sent the same day, with a reminder Thursday.
LostWon back $1,900 a monthCounted in the example shop's quote export: quotes sent 48 hours or more after the visit.
Same job typed in three places
| A | B | C | D | |
| 1 | Job | Customer | Address | Entered |
|---|---|---|---|---|
| 971 | 4520 | Smith, John | 123 Main St | Job list, typed |
| 972 | 4521 | Brown, Linda | 456 Elm St | Job list, typedTyped once |
| 973 | 4521 | Brown, Linda | 456 Elm St | Calendar, typed againCalendar, filled from row 972 |
| 974 | 4521 | Brown, Linda | 465 Elm St456 Elm St | QuickBooks, typed againQuickBooks, filled from row 972 |
Job list, calendar and invoice: the same job, three times, at night.Typed once in the job list. The calendar and QuickBooks fill in.
LostWon back $411 a monthMinutes a day the example shop spends typing the same job again.
Calls nobody called back
11:20 AM, both techs on jobs. Nobody called back.11:21 AM, texted back. Callback at 12:30.
LostWon back $399 a monthFrom the example shop's call history: new numbers with no callback. The 24% booking rate is vendor data (ServiceTitan, 2022).
Storms, UF move-in weeks and the odd hard freeze swing the call volume. Your sheet works from your own records.
Lost before any fix $2,710 a month
Time back for the example shop: about 15 hours a month.
If you take night jobs, the line forwards to whoever is on call that week, with a card in English and Spanish. The next workday, the invoice has the after-hours line and the permit is on your list.
Before Every night call lands on your cell, the job is billed at the day rate, and Monday's permit waits for someone to remember.
Every water heater swap needs a permit, and after a weekend emergency swap Florida's building code lets the application go in the next business day (FBC 105.2.1). A City of Gainesville permit expires if no inspection is requested within 180 days of being issued.
On-call cardSpanish on the back
Gas smell: everyone out, then call the gas company or 911. Sparks, smoke, a burning smell or a medical emergency: call 911 first.
Water coming out now: shut the cold-water valve, breaker off or gas knob to Off, then get the address and a photo of the tank label.
Tell us what eats your week. If a walk wouldn't pay for itself, we'll say so on the call.
Not worth it to you? Text or email us within 7 days of the call where you go over your sheet, and you get the walk fee back. Full terms
Most owners I meet lose their evenings to the same few jobs: the quote typed up at night, the invoice that never went out, the call nobody got back to.
Before Lumora I did the paperwork at a water damage company, and I automated most of it. Now Lumora walks businesses around Gainesville and does the same.
I speak English and Spanish, so your office can work in either.
Franco A. SotoOwner
