Operations and automation for water damage and mold companies in Gainesville and Alachua County.
Six dehumidifier days on the log, five on the invoice.
Checks held for missing papers. We walk your office, put a dollar figure on the ones that cost you every month, then fix them, starting with the tools you already use.
A Gainesville company. Free first call, in English or Spanish. We usually call back the same business day.
The walk starts at $500. Bigger businesses get a quote on the free call. Start a fix of $1,500 or more within 30 days and the walk fee comes off its price.
Walk sheetRestoration, 2 crews, Alachua CountyTime back for the example company: about 9 hours a month
Yours is built from your own records.
lumorafl.com(352) 226-0681Page 1 of 1
Most fixes land in what you already use: Excel, QuickBooks, your job app or a tool we build.
On the walk, we find which of these your company has. See the full list for water damage and mold
For shops the owner runs, with one person in the office or none.
What you keep Keep DASH, Albi or whatever runs your jobs. We work on everything around it.
0026-1187-3H11 results
Files
Estimate and calendar
You can stop after any of them.
A free call, by phone. You tell us where the week goes. We tell you plainly whether a walk would pay for itself.
A visit to your business, and a look at your records.
The walk starts at $500. Bigger businesses get a quote on the free call. Start a fix of $1,500 or more within 30 days and the walk fee comes off its price.
Not worth it to you? Text or email us within 7 days of the call where you go over your sheet, and you get the walk fee back.
Every problem in dollars, usually within a week of getting your records. You keep it either way.
One fix, priced before work starts, and a monthly check you can cancel any month.
Claim 0026-1093-3H. Two weeks after the file went out, the adjuster asks for the dry log and the signed certificate of completion. One is on Luis's phone, the other in the truck. The carrier's $1,709.90 waits. Florida gives the insurer 60 days from notice to pay or deny (F.S. 627.70131), and this file is already 21 days into them.
The fix: each file checked before it goes out against what adjusters ask for, and anything missing sent to you while the tech has it. Your office sends the file. Nothing goes to the insurer from us, and we never talk coverage.
Claim 0026-1093-3H, documents needed before payment
Mary Johnson, Sunfront P&CMon, Oct 5, 9:12 AM
Before payment, please send:
Mary Johnson's email asks for 2 papers this file doesn't have.
A 2-crew company. Each stop shows the same screen before and after the fix, and the walk ends on the sheet's total.
Drying days left off the invoice
INVOICE
Balance due$1,288.65$1,459.65
| # | Product or service | Qty | Rate | Amount |
|---|---|---|---|---|
| 1 | Water extraction, per SF | 240 | 0.62 | 148.80 |
| 2 | Dehumidifier, per day | 56 | 112.00 | 560.00672.00 |
| 3 | Air mover, per day2 air movers | 1012 | 29.50 | 295.00354.00 |
| 4 | Anti-microbial, per SF | 153 | 0.45 | 68.85 |
| 5 | Setup and monitoring, hours | 3 | 72.00 | 216.00 |
| Balance due | $1,288.65$1,459.65 |
5 days billed. The equipment log says 6.Days checked against the log: set Mon 9/28, pulled Sun 10/4
DH-01 ran 6 days, and the readings show day 5 still wet. The invoice says 5.Billed for 6 days, as the equipment log shows.
LostWon back $1,026 a monthFrom the example company's equipment log beside its invoices: 6 jobs a month billed one drying day fewer than the log shows.
Deductibles never billed
| A | B | C | D | |
| 1 | Job | Bill to | Amount | Status |
|---|---|---|---|---|
| 41 | 26-0128 | Sunfront P&CTaylor, James | 4,912.00 | Check at lender |
| 42 | 26-0141 | Northpine MutualRivera, Carmen | 3,275.16 | Paid 10/2 |
| 43 | 26-0141 | Homeowner, deductibleRivera, Carmen | 1,000.00 | Not billedInvoice drafted |
Deductibles: 1 never billedDeductibles all billed or drafted, checked each morning
The carrier paid Oct 2. The homeowner's deductible is still not billed.The 1,000.00 deductible is drafted for your OK.
LostWon back $700 a monthFrom the example company's job files: 14 insured jobs a month; 1 in 20 is an example rate. An unbilled deductible can look waived, and Florida bars waiving one to defraud or deceive (F.S. 817.234(7)(d)).
The claim typed into the job file, Xactimate and QuickBooks
| A | B | C | D | |
| 1 | Job | Insured | Claim no. | Where it went |
|---|---|---|---|---|
| 176 | 26-0175-MLD | Brown, Robert | none | Self pay |
| 177 | 26-0176-WTR | Smith, Gary | 0026-1187-3H | Job list, typed from the PDFRead from the insurer's PDF |
| 178 | 26-0176-WTR | Smith, Gary | 0026-1187-3H | Estimate header, typed againEstimate header, filled from row 177 |
| 179 | 26-0176-WTR | Smith, Gary | 0026-1178-3H0026-1187-3H | QuickBooks, typed againQuickBooks, filled from row 177 |
One claim number, typed three times. The third has two digits swapped.Read once from the insurer's PDF. The claim number matches everywhere.
LostWon back $261 a monthFrom the example company's job files: 14 claims a month, each typed into the job file, Xactimate and QuickBooks, about 40 minutes a claim.
Summer AC drain pans and storm weeks swing the calls. Your sheet works from your own records.
Lost before any fix $1,987 a month
Time back for the example company: about 9 hours a month.
If you take night jobs, the line forwards to whoever is on call that week, with a card in English and Spanish. By morning the estimate has the after-hours call-out and the claim number is on your list.
Before Night calls land on your cell, and the after-hours call-out never makes the estimate.
On-call cardSpanish on the back
Gas smell: everyone out, then 911. Sparks, smoke or a medical emergency: call 911 first. Water near outlets or the panel: stay out of it, and turn the breaker off only from a dry spot.
Water coming in now: shut the main valve, or the AC off at the thermostat if it's the drain pan, and stay out from under a sagging ceiling. Get the address and the owner's name.
Tell us what eats your week. If a walk wouldn't pay for itself, we'll say so on the call.
Not worth it to you? Text or email us within 7 days of the call where you go over your sheet, and you get the walk fee back. Full terms
Most owners I meet lose their evenings to the same few jobs: the quote typed up at night, the invoice that never went out, the call nobody got back to.
Before Lumora I did the paperwork at a water damage company, and I automated most of it. Now Lumora walks businesses around Gainesville and does the same.
I speak English and Spanish, so your office can work in either.
Franco A. SotoOwner
